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Additional Support:

1. Access the complete Care & Use Guide (PDF*) on line.

2.  Download the PC data copy program (requires a password). This program, available to our registered users, copies data from the ThermaViewer to a computer running Windows 95, 98, 2000, NT or XP. It can also be used to print out the time-temperature graph, save the data in tabular format as a csv file, or save the data in encrypted format as a tvx file that can only be read or printed with the 2DI TView program.

3.  The Viewer PC interface cable is 10 feet long and connects the Viewer PC interface 
                cable to a serial port of a PC (Com1-Com9). The Viewer can be disconnected from it's sensors and power source and walked over to a PC to download the data as long as a charged 9vdc battery is in place, or it can be permanently attached to the PC with an straight-through extension cable.

4. The PC interface cable can be extended by adding a straight-through three conductor cable with DB9 connectors. (Cable wiring )

5. If your computer only has a USB port a USB to serial port converted can be used.

6. Quick Start (PDF) guide for using the ThermaViewer with an auto dialer.

7. The firmware in the Viewer is upgraded by replacing the microprocessor which is in a socket on the PCB board inside the Viewer This is normally done by sending the Viewer™ back to factory, however it can be done in the field, at the user's risk, if the user has experience in replacing chips.  Step by step guide.

8. Warranty information.  All Viewer™ and sensors come with a 1-year replacement warranty.   An extended warranty is also available.

9. Documents of Compliance for CE mark and AUS-NZ

10.What's new

11.Site map

 

* If you do not have Adobe Acrobat Reader on your computer, you can download it for free.